Privacy Policy

Privacy Policy

Last updated: 05/14/2025

This Privacy Policy describes how Mori (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from www.mori-skin.com (the “Site”).

By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Web browser, IP address, time zone

  • Cookies and web beacons

  • Pages viewed, referring websites, and interaction data

We refer to this as Device Information, and it is collected using the following technologies:

  • “Cookies”

  • “Log files”

  • “Web beacons,” “tags,” and “pixels”

When you make a purchase or attempt to do so, we collect information including:

  • Name

  • Billing and shipping address

  • Payment information (e.g., credit card numbers via Shopify Payments, PayPal, etc.)

  • Email address

  • Phone number

This is called Order Information.

2. How We Use Your Information

We use your Personal Information to:

  • Fulfill orders (processing payments, shipping, confirmations)

  • Communicate with you (support, marketing if opted in)

  • Screen orders for fraud or risk

  • Improve and optimize our store experience

3. Sharing Your Information

We share your Personal Information with third parties to help us operate our business. This includes:

  • Shopify (our e-commerce platform) – Read Shopify’s privacy policy here

  • Analytics providers like Google Analytics and Meta (Facebook Ads)

  • Payment processors like Shopify Payments, PayPal, and others you choose at checkout

  • Fulfillment and logistics partners for order delivery

We may also disclose your information to comply with legal obligations or protect our rights.

4. Behavioral Advertising

We use your personal data to show you targeted ads through platforms like Facebook, Instagram, and Google. You can opt out of targeted advertising here:

5. Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Object to or restrict certain processing

  • Withdraw consent (if processing is based on consent)

To exercise these rights, please contact us at hi@mori-skin.com

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). To request information about what we collect and how it’s used, email us.

7. Data Retention

We retain your Order Information for our records unless and until you ask us to delete it. Device Information is retained in line with our analytics and security policies.

8. Third-Party Services

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform. Your data is stored through Shopify’s data storage, databases, and general Shopify applications on a secure server behind a firewall.

For more information, see Shopify’s Terms of Service.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised "Last Updated" date.

10. Contact Us

If you have any questions or concerns, please contact us at:
hi@mori-skin.com

 

GDPR Compliance (for EU & UK Customers)

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, the following additional provisions apply in accordance with the General Data Protection Regulation (GDPR):

1. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Contractual necessity – to fulfill our agreement with you (e.g., order fulfillment, delivery).

  • Legitimate interests – to improve our services, protect against fraud, and run advertising campaigns.

  • Legal obligation – to comply with legal and tax regulations.

  • Consent – where required (e.g., email marketing). You can withdraw your consent at any time.

2. Your Rights Under GDPR

You have the right to:

  • Access your personal data we hold

  • Correct or update any inaccurate or incomplete data

  • Request deletion of your personal data

  • Restrict or object to the processing of your data

  • Receive a copy of your personal data in a portable format

  • Withdraw consent where applicable

  • Lodge a complaint with your local data protection authority

To exercise these rights, contact us at: hi@mori-skin.com

3. Data Transfers Outside the EU

We are based in the United States. When we process your personal data outside the EU/EEA (e.g., via Shopify servers or U.S.-based tools), we ensure it is protected using:

  • Standard Contractual Clauses (SCCs)

  • Data processing agreements with compliant third-party vendors

  • Adequate security and encryption measures

4. Data Retention (EU)

We retain your personal data only as long as necessary to fulfill the purposes outlined above, unless a longer retention period is required by law (e.g., tax, accounting).

5. Data Controller Information

Mori 
Legal Entity: 411 Solutions LLC
Contact: hi@mori-skin.com

For any GDPR-specific inquiries, please use “GDPR Request” as the subject of your email.